British Airways Holidays award

Grand Baglioni Hotel is delighted to have received the British Airways Holidays Customer Excellence Award for 2022!


We’ve been recognised for taking holidays seriously and providing great experiences to our guests. This accolade recognises outstanding services, facilities and customer experiences offered by hotels around the world and we received an overall score of 4.8/5 Stars.


We are extremely proud to have received this award from British Airways Holidays, one of the UK's leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays.


This accolade certifies the high quality of our hospitality standards, recognized by genuine customers via an independent and impartial third-party company.


We sincerely thank British Airways Holidays and all the guests who have left their review. The award will be an incentive for us to continue on this path to offer ever better experiences to those who decide to stay at the Grand Hotel Baglioni!

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Grand Hotel Baglioni

Piazza dell'Unità Italiana, 6
50123 Firenze, Italia

Tel. +39 055 23580